Pay tip for the Service Staff

Customers can now give gratuity or tip to the Service Staff for the service(s) they have performed, in addition to the basic price of their service.

Learn how to pay for the tip to your Service Staff today!

1. Once the invoice email content is opened, click the View and Pay Invoice button.

2. You will be redirected to the Invoice Details page that is divided into (2) sections.

   1. The left side of the page displays the Invoice Details page showing details such as:

      1. Logo, Location, Invoice#, Invoice Date, Due Date

      2. Business Name, Business Address, Customer Address

      3. Items and Services, Cost, Quantity, Line Total, Gross Total, Partial Payment (if there is any)

      4. Adjustments like Discounts, Tax, and Tip

      5. Amount Due, Terms and Conditions

   2. The right side of the page is called Pay Invoice that displays the Action(s) that you can perform within the Invoice.

      1. Tip Dropdown → Click this to choose the percentage that you are willing to tip. This also contains an option for you to enter a custom amount.

      2. Save Tip → this is a button that allows you to save the tip percentage of the total amount due or the tip amount you have entered.

      3. Payment Option → shows you the payment methods allowed.

Save a Tip by Percentage

To start saving a tip:

1. Click the Tip dropdown.

   1. The list should contain percentage options.

2. Select a percentage (e.g. 10%).

3. Once selected, scroll down to Adjustments → Tip Amount.

   1. The Tip Amount will automatically compute the Tip Amount based on the percentage you have selected against the Gross Total Amount of the Invoice. Refer to the sample computation below.

4. 

5. Once you have reviewed the Tip Amount, click the Save Tip button.

6. Clicking the Save Tip button will save the tip amount. Once the tip is saved, the Total Amount Due will be updated and the Tip Amount will be added.

Save a Tip by Custom Amount

To start saving a tip:

1. Click the Tip dropdown.

   1. “Enter a custom amount” option is included in the list. Click that.

   2. Another input field will be displayed.

      1. Type of Tip Amount: (a) Percentage or (b) USD

      2. Input text field for the Tip.

      3. 

2. Enter value on the corresponding “Tip” text field.

3. Once you have entered a value, scroll down to Adjustments → Tip Amount.

   1. The Tip Amount will automatically compute the Tip Amount based on the percentage you have entered OR based on the numeric value you have entered in USD. Refer to sample computation below:

4. 

5. Once you have reviewed the Tip Amount, click the Save Tip button.

   1. Clicking the Save Tip button will save the tip amount. Once the tip is saved, the Total Amount Due will be updated and the Tip Amount will be added.

Pay the Invoice together with the Tip Amount

1. Click the Payment Options button.

2. Select a Payment Method. In this article, assuming you have chosen to Pay Via Card.

3. In the Pay Via Card on File card input page, review the Amount to be charged.

   1. It should be the total amount including the Tip Amount you have saved.

4. Enter your card details

5. Agree on Terms and Conditions

6. Click the Process Payment to pay.

7. Wait for the success message to be displayed.