Pay Partial Payment

View Source
Learn how to pay for the invoice amount in partial payment or full amount.

As an Employee: Create an Invoice with a set partial payment amount.

Before your customer can pay for a partial amount, you have to set it up first when you create the invoice.

  1. Go to Invoices → click the Create Invoice button.

  2. Enter the customer details, items, or services, due date, and other information that your customer needs in the invoice.

  3. Click the Set Partial Amount button.

4. Once clicked, it will show you a modal where you can specify the number and type of amount you want to set on partial payment.

5. Click the Ok button to set the partial payment.

As an Employee: Pay Partial on behalf of the customer

Once you have set a partial payment for a certain invoice, you can now start paying in partial or in full amount.

  1. Preview the invoice with a partial payment setup.

  2. Click the Payment Options button.

3. If the invoice is setup for partial payment and clicked the Payment Options, you will be shown with two (2) options to pay for the invoice.

  • Pay Full → User will pay the whole total amount due in the invoice.

  • Pay Partial → User will just pay the indicated partial amount in the invoice.

4. Click Pay Partial button to pay the partial amount. The payment method will display.

5. Click the Pay via Card button to proceed to the Credit Card Info Input page.

6. You will notice in the Amount to be Charged field, the amount displayed is the result of the partial payment setup.

7. Agree on terms and click the Process Payment. A successful message will display.

8. Dismiss the dialog box. Notice the status of the invoice that you just paid partially.

A partially paid invoice will have the status, “Partial”. Partial invoices cannot be edited but users can send another invoice email to the customer for full payment.


As a Customer: Pay Partial

Assuming that you have already received the invoice email sent to you by the Merchant.

  1. Once the invoice email content is opened, click the View and Pay Invoice button.

  2. You will be redirected to the Invoice details displaying the Payment Options button.

3. Click the Payment Options button to display the following:

  • Pay Full → Customer will pay the whole total amount due to the invoice.

  • Pay Partial → Customer will just pay the indicated partial amount in the invoice.

4. Click Pay Partial button to pay the partial amount. The payment method will display.

5. Click the Pay via Card button to proceed to the Credit Card Info Input page.

6. You will notice in the Amount to be Charged field, the amount displayed is the result of the partial payment setup.

7. Agree on terms and click the Process Payment. A successful message will display.