Email Notification for Customers

This article lists all the email content that a customer will receive based on the transaction successfully done or encountered an error or failure.

NOTE: If you cannot find the email in your inbox, please check your spam or junk mail folder.


Module                                                  Email Content


New Invoice

▸ New Invoice with Partial Payment set

▸ Send Multiple Invoice

WO-Send Invoice

Estimate-Send Invoice

Recurring Invoice

▸ Scheduled Invoice



Customer Initiated Payment (Card)
 
Multiple Invoice - Full Payment (Card)

▸ Estimate (Card)

▸ Recurring Invoice (Card)

▸ Recurring Invoice - Auto Charge (Card)

▸ Payment Form Submission

▸ Payment Form - Recurring Payment

Checkout


Customer Initiated Partial Payment (Card)

Customer Initiated Payment after paying partially (Card)


▸ Work Order (In Progress)


▸ Work Order (Cancelled)

Customer Initiated Payment (ACH)
 
Multiple Invoice - Full Payment (ACH)

▸ Recurring Invoice - Full Payment (ACH)

Checkout


Customer Initiated Partial Payment (ACH)

Customer Initiated Payment after paying partially (ACH)

▸ Invoice - Manual Payment (merchant initiated)

▸ Invoice - Cash Payment (merchant initiated)

▸ Work Order (Completed)


▸ Payment Links

▸ Payment Form - New Recurring Transaction

▸ Recurring Invoice - Cancellation


Recurring Invoice - Failed Payment

▸ Paused Recurring Invoice

Suspended Recurring Invoice

▸ New Estimate

▸ Invoice with attachments

▸ Multiple Invoice

▸ New Subscription

▸ Subscription - For Approval

▸ Approved Subscription

▸ Subscription - Successful Payment

▸ Subscription - Payment Start Immediately


▸ Paused Subscription

▸ Cancelled Subscription

▸ Suspended Subscription

▸ Subscription - Failed Payment

▸ Subscription - Auto-suspend

▸ Subscription - Maximum Failed Payment

▸ Virtual Sell Payment (Card)

▸ Virtual Sell Payment (ACH)